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Refugee protection
Uganda hosts the largest refugee population in Africa and the fifth largest in the world, providing protection to almost two million refugees and asylum seekers from South Sudan, the Democratic Republic of Congo (DRC), Somalia, Rwanda, Burundi, Sudan, and 27 other countries.
Click here to see the numbers and origins of refugees hosted by Uganda.
The following sections contain information on the most important international treaties and agreements of which Uganda is signatory, as well as national legislation relevant to the protection of refugees.
Uganda has ratified the following international instruments for refugee protection:
- 1951 Refugee Convention Relating to the Status of Refugees, which provides the internationally recognised definition of a refugee and outlines the legal protection, rights and assistance a refugee is entitled to receive.
- 1967 Protocol Relating to the Status of Refugees, which expands the Convention to apply universally and protect all persons fleeing conflict and persecution.
- 1954 Convention Relating to the Status of Stateless Persons, which establishes a framework for the international protection of stateless persons.
In addition to these international protection frameworks, Uganda has also acceded to the following regional instruments:
- 1969 Convention Governing the Specific Aspects of Refugee Problems in Africa (OAU Convention), which is a binding convention on member states that have ratified it and provides a comprehensive framework on refugee protection in Africa.
- African Charter on Human and People’s Rights, which is a binding instrument on member states that have ratified it and provides a comprehensive rights framework on civil and political rights, economic, social, and cultural rights, and group (or collective) rights, referred to as “people’s rights.”
Furthermore, Uganda has taken a leading role in promoting the adoption of the Kampala Convention, formally known as the African Union Convention for the Protection and Assistance of Internally Displaced Persons in Africa.
Uganda has also signed and ratified several other international legal instruments that also relate to treatment of refugees, including the:
- International Covenant on Civil and Political Rights (ICCPR), which sets out protections for a wide range of human rights, including freedom from torture and other cruel or unusual punishment, fair trial rights, equality, and non-discrimination
- International Covenant on Economic, Social and Cultural Rights (ICESCR), which ensures the enjoyment of economic, social, and cultural rights to education, fair and just working conditions, adequate standards of living, social security, and the highest attainable standard of health
- Convention on the Elimination of All Forms of Discrimination against Women (CEDAW), which sets out provisions to ensure women’s full enjoyment of human rights on an equal basis with men
- Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (CAT), which requires signatories to take effective measures to prevent acts of torture
- Convention on the Rights of the Child (CRC), which protects children’s rights and obliges public bodies to consider children’s best interests
- International Convention on the Elimination of All Forms of Racial Discrimination (ICERD), which obliges signatories to take action to eliminate all forms of racial discrimination
- International Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families (CMW), which sets standards for national laws and procedures to protect migrant workers’ rights
- Convention on the Rights of Persons with Disabilities (CRPD) which seeks to eliminate disability discrimination and safeguard the rights of disabled people.
In addition to its obligations under the aforementioned international instruments, Uganda is obligated to respect the international customary legal principle of non-refoulement, which prohibits any country from deporting any person to a country where they face the threat of persecution.
Uganda is often recognised as having one of the most progressive refugee protection regimes in the world, according to UNHCR.
Since 2006, Uganda has adopted a number of legislations, which reflect the government’s commitment to current international standards of refugee protection. The 2006 Refugees Act provides for granting refugee recognition on a prima facie basis, meaning that individuals receive asylum as recognised members of a given group rather than undergoing individual assessments. Section 24(4) of the Act provides that the Minister may make a declaration allowing certain groups to reside in Uganda on a prima facie basis, which has been applied to asylum seekers from eastern DRC, South Sudan and Sudan, whereby the application must be made in a refugee settlement or at a refugee border entry point. Section 4 of the 2006 Act establishes the framework for individual processing of asylum claims (for a discussion of short-comings in the non-prima facie approach, see Gaps in the Implementation of the Non-Prima Facie Refugee Status Determination in Uganda, Rachel Chinyakata et al., December 2025). The 2006 Refugees Act further determines rights and obligations of refugees, (such as the right to an identity card and travel document).
The 2010 Refugee Regulation allows for the integration of refugees within host communities and ensures access to the same public services as nationals. The 2015 Settlement Transformation Agenda sets out a national legal framework which aims to achieve self-reliance for refugees and bring social development to Ugandan nationals in refugee hosting areas. The 2017 Comprehensive Refugee Response Framework (CRRF) also adapts the principles and objectives set out in Annex 1 of the New York Declaration of Refugees and Migrants to the Ugandan context. In particular, the CRRF addresses mutual reinforcing pillars such as emergency response and ongoing needs of both refugees and host communities, and voluntary repatriation to other countries. In addition, the Office of the Prime Minister, UNHCR and UN agencies jointly developed the Uganda Country Refugee Response Plan, which strengthens Uganda’s asylum system as it entails provisions for lifesaving assistance, improved access to public services and strengthened co-existence and self-reliance among refugees.
Moreover, the 2020 Uganda National Child Policy specifically includes refugee children in all aspects of the policy and details the additional challenges refugee children face regarding wellbeing and access to Ugandan child care and protection services.
Between 2021 and 2025, a number of plans have been introduced by the Ugandan government: the Jobs and Livelihoods Integrated Response Plan for Refugees and Host Communities sets out to establish secure and sustainable communities for refugees in refugee-hosting districts. The Third National Development Plan commits to the integration of refugee planning into government plans and to the strengthening of data collection for refugee planning. In terms of implementation, the Jobs Plan and the Third National Development Plan serve as frameworks and guidelines for the socio-economic development of Uganda, in relation to refugees. The second Education Response Plan for Refugees and Host Communities aims to comprehensively mobilise resources and coordinate efforts that cater for the education of refugees and host communities in Uganda.
Refugee Status Determination (RSD) is conducted by the Refugee Eligibility Committee (REC) of the Office of the Prime Minister (OPM) with technical support from UNHCR, whereby the exact procedure differs for prima facie and non-prima facie refugees. For more information on the implementation of the RSD process in Uganda, see Refugee Status Determination – A Study of the Process in Uganda, Norwegian Refugee Council, 2028. For a step by step guide on the RSD process, please refer to the section below.
The asylum application process in Uganda consists of an individual applying for asylum in these three scenarios, namely:
- In Kampala, or
- At the border checkpoints, or
- In a settlement and reception centre.
- Kampala
In Kampala, the Refugee Eligibility Committee (REC) is responsible for receiving and processing refugee status applications to determine the correct status of refugees, with UNHCR’s support. Please see below a summary of the different steps:
Step 1: Visiting the Refugee Desk Office
If you are seeking asylum in Kampala, you must go to the Refugee Desk office, Plot 302 Sentema Road, Mengo Kampala, and inform the REC. Once your request is registered, the REC will issue you a card with your reference number.
Step 2: Registration at the Office of the Prime Minister (OPM)
Immediately after you receive your card from the REC, report to the OPM to secure an appointment for registration. At the OPM, your card will be stamped, and the date and time for the registration appointment will be indicated on the back of the card and in the appointment book at OPM.
Step 3: Attendance of registration appointment
On the scheduled date, report to the OPM with all family members, including dependents. You should bring all documents related to family members, such as passports, IDs, birth and marriage certificates and others. Upon registration, each registered household will be issued with a Temporary Asylum Seeker Attestation bearing the file and case number. This documentwill be renewable after three months from the date of issue and thereafter every month until a decision on the asylum application is made by the REC. After registration at OPM, you will be given an appointment for an eligibility interview for Refugee Status Determination (RSD) at the REC.
Step 4: REC Interview
At the REC interview appointment, you will be asked for information about you and your family, about the reason why you left your country of origin or previous residence, and why you believe you could not return. After the interview, your applications for asylum will be determined by the REC, which will decide if your request for refugee status is approved or rejected. It may take three months or more for you to receive a decision from REC through OPM.
Step 5: Receiving the decision
If the REC accepts your application, you will be granted refugee status in Uganda and can settle in the country, under two options. The first option would be to choose to settle in Kampala, where you have the responsibility to present yourself to the Local Council of the area you choose to live in to make yourself known to the authorities. The second option foresees that OPM will refer you to a refugee settlement, where they will issue a referral letter to a specified settlement, and the African Initiatives for Relief and Development will organize the travel arrangements for you and your family.
If the REC rejects your application and if you disagree with their decision, you have the right to appeal to the Refugee Appeals Board. If you choose to appeal, you must do so within 30 days of receiving the REC’s notification letter. Delayed appeals require justification and may not be accepted.
Step 6: Appeal process
Within 30 days of receiving REC’s notification letter, you should initiate the appeal process by filling in Form E. This form can be obtained by contacting the OPM, UNHCR or Norwegian Refugee Council (NRC) for a copy, or using the link to Uganda: The Refugees Regulations, 2010. which includes the form on page 30.
The appeal date is set within 14 days of submitting the form, and the appeal should be resolved within 60 days of filling. Preparing for the appeal hearing entails either providing a written statement or attending the hearing in person, where another individual can be appointed to advocate for you at your own cost.
Receiving the decision
A written decision is expected within 14 days after the hearing. If you disagree with the Appeals Board decision, you can apply for judicial review in court. Subsequently, UNHCR might be asked to present on your behalf during the appeal process.
2. Border checkpoints
At the border checkpoints, you would need to contact the Ugandan National police officers and the protection staff available at the border points for assistance on how to register.
3. Settlement and reception centre
Upon arrival at a settlement or reception centre, you will need to:
- Report directly to the Office of the Prime Minister Settlement Commandant for registration;
- Await your RSD interview to be conducted by a sub-committee of the REC in the settlement; and
- Upon grant of refugee status, OPM will allocate a plot of land per family and the family will then be provided with basic assistance including non-food items and food assistance.
Legal aid organisations
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Address: Foundation for Human Rights Initiative (FHRI), Human Rights House, Plot 1853, Lulume Road Nsambya; P.O. Box 11027, Kampala
Tel: +256-752-791963
Tel (Legal Services Toll-Free Line): 0800100016
Email: info@fhri.or.ug
FHRI’s Legal Services Unit provides legal aid services to poor communities or communities in vulnerable situations, sensitises leaders on basic human rights, and carries out capacity building for the judiciary. FHRI runs a full-fledged legal clinic at the Human Rights House, as well as two legal aid field offices in Kalangala and Wakiso districts. FHRI utilises the community legal aid model to focus on outreach and legal empowerment in deprived and hard-to-reach areas. They advocate for best practices in the administration of justice in Uganda and undertakes cases in relation to human rights abuses arising from areas of law including family, succession or matrimonial law, land law, natural resources, labour law, and property rights. The Legal Services Unit has a toll-free line to support FHRI’s rapid response mechanism to human rights violations.
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Address (HRAPF House): Plot 1 Nsubuga Road, Off Ntinda – Kiwatule Road, Ntinda
Address (Postal): PO Box 25603 Kampala, Uganda
Fax: +256 (0)414 530683
Email: info@hrapf.org
HRAPF is an NGO human rights advocacy organisation whose mission is to protect and promote the human rights of marginalised and at-risk populations by enhancing access to justice, research, legal services, and capacity. In their Access to Justice Program, HRAPF in partnership with legal aid service providers, conducts mobile legal aid camps and awareness sessions at regional/district levels and aimed at marginalised and at-risk communities. Since the establishment of the legal aid clinic in 2010, HRAPF has both directly and indirectly reached over 10,000 marginalised persons in Uganda.
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Address: 4 Jivhan Road; P.O.Box 780, Gulu, Uganda
Tel: +256 788 405902
Contact Person (Country Director): Laura Marshall (laura.marshall@nrc.no)
NRC Uganda provides humanitarian assistance and legal aid to refugees and internally displaced persons. The Information, Counselling, and Legal Assistance (ICLA) Team helps refugees obtain legal documentation, resolve disputes on housing, land, and property, research and provide informative training sessions on housing, refugee status determination, legal identity, and address issues around refugee status determination. In addition to legal aid, NRC Uganda provides education, food security, shelter, and sanitation programmes.
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Address: Plot 7&6 Coronation Road, Old Kampala, Kampala (Opp. Old Kampala Primary School)
Tel: +256 (0)4 14 34 35 56
Email: info@refugeelawproject.org
Working Hours: Monday to Friday, 9:00AM to 5:00PM
The RLP is an outreach project out of the School of Law at Makerere University, Uganda. The project provides pro bono legal aid, counseling and psychosocial services, education, and training to asylum seekers, refugees, deportees, and internally displaced people in Uganda. The psychosocial services offered include counseling and referrals on a range of non-legal matters, including sexual and gender-based violence, access to medical care, housing and education. RLP also offers English language training and services led by trained and qualified lawyers, and paralegal and psychosocial staff both from Uganda and abroad.
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Address: Plot 5A, John Babiha (Acacia) Avenue, P.O Box 426, Kampala, Uganda
Addresses of legal aid clinics
Tel: 0800355355
Email: uls@uls.or.ug
The Uganda Law Society is the Bar Association for lawyers in Uganda. One of its aims is to promote access to justice for the poor, indigent and vulnerable persons. They implement its activities through the Legal Aid Project (LAP), which operates two legal aid offices across the country, 23 full legal aid clinics and 9 satellite clinics. Key activities of the LAP are legal representation, mediations, legal advice and counseling, legal and human rights awareness, prison outreach and visits to detention facilities, developing information, Education, communication materials. For people in vulnerable economic situations, they offer pro bono services.
ULS also set up the Electronic Legal Assistance Center, a tool to enable quick access to legal information and free or low-cost legal help, like understanding the Court System, learning Self Representation and accessing online collection of court forms to get your case moving fast.
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Address: Market Street Plot 8 -10, P.O.Box 1033, Lira, Uganda
Email: kampala.office@warchild.nl
War Child International is an international charity with main offices in the UK, Canada, and Netherlands. It works with children all over the world to reduce the effects of poverty, provide education, and defend and promote child rights. The programmes in Uganda include access to education, as well as protection against the Lord’s Resistance Army. War Child International has also worked to address the lack of legal protection for women and survivors of sexual and gender-based violence, and South Sudanese refugees in Adjumani, Arua, Kiryandongo and Koboko to provide legal aid and counseling advice.
Organisations providing other support to refugees
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Address: JRS Uganda, Old Gaba Road, behind US Embassy, P.O. Box 7410, Kampala, Uganda
Tel: +254 41 42 66 264
Email: easternafrica@jrs.net; info.uganda@jrs.net
JRS is an international Catholic organisation with a mission to accompany, serve, and advocate on behalf of refugees and other forcibly displaced persons. JRS provides educational services, psychosocial support, pastoral care, peace-education, and emergency relief in Kampala and Kitgum. JRS will assist new arrivals by providing information, both food and non-food items, rent payment, medical assistance, transport, and psychosocial support.
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Address: Office of the Prime Minister of Uganda
Plot 9-11 Apollo Kagwa Road; P.O. Box 341 Kampala, Uganda
Tel: +256417770500
Fax: +256414341139
Contact Person: Senior Protection Officer (asiimwedw@yahoo.com) and Commissioner (dakazungu@yahoo.com)
The Disaster Preparedness, Management, and Refugees agency is the lead organisation responsible for disaster preparedness and management in Uganda. It coordinates risk reduction, prevention, preparedness, mitigation, and response actions across the country in collaboration with government ministries, humanitarian and development partners, and private sector entitities.
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Address (Main): Nsambya Gogonya off Kabega Road PO Box: 71360 Kampala, Uganda
Address (Field): Kyaka II Refugee Settlement and Palabek Refugee Settlement
Tel: (+256) 200912345
Email: info@yarid.org or yariduganda@gmail.com
YARID is a refugee-led organization in Kampala, Uganda. YARID’s mission is to empower refugees, asylum seekers, and internally displaced persons to overcome the burdens of deprivation and vulnerability to become healthy, educated, self-sustaining and contributing members of society. Currently, YARID’s core programmes include protection services, job application support, English courses, ICT training, education, and classes to provide skills needed to start businesses.
Uganda LGBTQI+ Resources
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Last updated March 2026